[Aceflow]

So a mate of mine ordered some airpods but he used his old address, he contacted Amazon and got it redirected to his current address. Once he received the airpods he went with DNA as the package was post though the letter box and when he contacted support they asked to sign an affidavit.

I've looked up some threads here and I understand you shouldn't sign it but inside the email he received it says "Declaration of truth"

If anyone here have some knowledge on the matter and if it's safe to sign I'd greatly appreciate it!

Email:

We’re sorry to hear that you haven’t received your item from order ***

For us to be able to process a refund or replacement item for you we request that you print, complete and sign the following confirmation:

“I am (please insert full name) ___________________________ and I reside at the following address:______________________________________________________
My email address is:___________________________________________________
On _________[date] I placed an order on Amazon.co.uk for the following item(s):____________________________________________________________________

As part of this purchase, I requested that the order be delivered to the following address:___________________________________________________________________________ The Amazon order number for this order was __________________________________________.

Declaration of truth: I hereby acknowledge and confirm that this statement (consisting of one page signed by me) is true to the best of my knowledge and belief and I make it knowing that it may be submitted in evidence, where the contents will be referred to, and I may be liable to prosecution if I have wilfully stated in it anything which I know to be false or do not believe to be true. “

Signature:________________________________

Date:________________________

This can be sent as a PDF, JPG or PNG file of the affidavit to the following email address: uk-deliveryinvestigation@Amazon.co.uk

Thank you for your understanding.
Your feedback is helping us build Earth's Most Customer-Centric Company.

Warmest regards,
Amazon.co.uk

Edit: I just noticed the email containing that the form is an affidavit. Any way to counter it?

[InfochiHarry]

So a mate of mine ordered some airpods but he used his old address, he contacted Amazon and got it redirected to his current address. Once he received the airpods he went with DNA as the package was post though the letter box and when he contacted support they asked to sign an affidavit.

I've looked up some threads here and I understand you shouldn't sign it but inside the email he received it says "Declaration of truth"

If anyone here have some knowledge on the matter and if it's safe to sign I'd greatly appreciate it!

Email:

We’re sorry to hear that you haven’t received your item from order ***

For us to be able to process a refund or replacement item for you we request that you print, complete and sign the following confirmation:

“I am (please insert full name) ___________________________ and I reside at the following address:______________________________________________________
My email address is:___________________________________________________
On _________[date] I placed an order on Amazon.co.uk for the following item(s):____________________________________________________________________

As part of this purchase, I requested that the order be delivered to the following address:___________________________________________________________________________ The Amazon order number for this order was __________________________________________.

Declaration of truth: I hereby acknowledge and confirm that this statement (consisting of one page signed by me) is true to the best of my knowledge and belief and I make it knowing that it may be submitted in evidence, where the contents will be referred to, and I may be liable to prosecution if I have wilfully stated in it anything which I know to be false or do not believe to be true. “

Signature:________________________________

Date:________________________

This can be sent as a PDF, JPG or PNG file of the affidavit to the following email address: uk-deliveryinvestigation@Amazon.co.uk

Thank you for your understanding.
Your feedback is helping us build Earth's Most Customer-Centric Company.

Warmest regards,
Amazon.co.uk

Edit: I just noticed the email containing that the form is an affidavit. Any way to counter it?

I’ve heard some people send a corrupt pdf file. Maybe that could work?

[Aceflow]

So a mate of mine ordered some airpods but he used his old address, he contacted Amazon and got it redirected to his current address. Once he received the airpods he went with DNA as the package was post though the letter box and when he contacted support they asked to sign an affidavit.

I've looked up some threads here and I understand you shouldn't sign it but inside the email he received it says "Declaration of truth"

If anyone here have some knowledge on the matter and if it's safe to sign I'd greatly appreciate it!

Email:

We’re sorry to hear that you haven’t received your item from order ***

For us to be able to process a refund or replacement item for you we request that you print, complete and sign the following confirmation:

“I am (please insert full name) ___________________________ and I reside at the following address:______________________________________________________
My email address is:___________________________________________________
On _________[date] I placed an order on Amazon.co.uk for the following item(s):____________________________________________________________________

As part of this purchase, I requested that the order be delivered to the following address:___________________________________________________________________________ The Amazon order number for this order was __________________________________________.

Declaration of truth: I hereby acknowledge and confirm that this statement (consisting of one page signed by me) is true to the best of my knowledge and belief and I make it knowing that it may be submitted in evidence, where the contents will be referred to, and I may be liable to prosecution if I have wilfully stated in it anything which I know to be false or do not believe to be true. “

Signature:________________________________

Date:________________________

This can be sent as a PDF, JPG or PNG file of the affidavit to the following email address: uk-deliveryinvestigation@Amazon.co.uk

Thank you for your understanding.
Your feedback is helping us build Earth's Most Customer-Centric Company.

Warmest regards,
Amazon.co.uk

Edit: I just noticed the email containing that the form is an affidavit. Any way to counter it?

I’ve heard some people send a corrupt pdf file. Maybe that could work?

I've heard that too, might be his only choice unless someone knows something

[mothered]

An affidavit Is legally binding, so I strongly suggest not to sign It.

If corrupted files are sent and given the nature of the request, they'll keep asking until they either get what they're after, or drop the claim.

[Nutany]

It's their standard procedure, after u sign it you get your refund. You have to make the call, I know what I would do.

[youngkeezy]

This exact same thing happened to me a few days ago with air pods as well they told me to sign it. A day later I live chatted them saying I signed it and sent it back to the email however I didn’t sign anything nor send anything to there email, they refunded me.

[Aceflow]

This exact same thing happened to me a few days ago with air pods as well they told me to sign it. A day later I live chatted them saying I signed it and sent it back to the email however I didn’t sign anything nor send anything to there email, they refunded me.

My mate already sent the corrupt PDF but I'll pass on info, hopefully he can get a good rep.

[mothered]

It's their standard procedure, after u sign it you get your refund.

I'd advise against signing a legally binding document that Is bound by law.

[Aceflow]

It's their standard procedure, after u sign it you get your refund.

I'd advise against signing a legally binding document that Is bound by law.

I told my mate the same thing but he signed the document anyway, luckily he got the refund after that. appreciate all the help!

[mothered]

It's their standard procedure, after u sign it you get your refund.

I'd advise against signing a legally binding document that Is bound by law.

I told my mate the same thing but he signed the document anyway, luckily he got the refund after that. appreciate all the help!

It's good to read It worked out for your friend.

I'm not suggesting action will be taken with every signed affidavit, but In the event they wish to pursue the matter, they'll have a solid foundation to work with.