[ryanchiddy]

Has anyone experienced Amazon reps stalling for time?

I provided Amazon with a PR containing all the necessary info and several days have passed as well as incessant back-and-forth emails without any progress in their investigation. It seems as if they are stalling for time as there is less than a week until the time period for me to dispute the order is up, either that or the reps are entirely braindead.

[Andrea Bags]

always I think they wanted to do that with my lit but I opened the chargeback

[mothered]

Has anyone experienced Amazon reps stalling for time?

It happens a lot more often than not.

I provided Amazon with a PR containing all the necessary info and several days have passed as well as incessant back-and-forth emails without any progress in their investigation

It depends on the complexity of the claim, as well as the Information that needs to be gathered for the Investigation.

[stealthysnake88]

Has anyone experienced Amazon reps stalling for time?

I provided Amazon with a PR containing all the necessary info and several days have passed as well as incessant back-and-forth emails without any progress in their investigation. It seems as if they are stalling for time as there is less than a week until the time period for me to dispute the order is up, either that or the reps are entirely braindead.

They always stall it pisses me off so much, thats one of the many reasons i want to stay away from them

[mothered]

They always stall it pisses me off so much, thats one of the many reasons i want to stay away from them

I don't blame you.

I've experienced multiple Investigations taking months to complete.

[stealthysnake88]

They always stall it pisses me off so much, thats one of the many reasons i want to stay away from them

I don't blame you.

I've experienced multiple Investigations taking months to complete.

Whats the longest you've had one for? Also i would chargeback but i cant since i chargedback a perfume bottle that costed 60 pound about 2 months ago lol. And i still didn't even get the money

[mothered]

Whats the longest you've had one for?

One Investigation lasted almost 3 months.

Also i would chargeback but i cant since i chargedback a perfume bottle that costed 60 pound about 2 months ago lol. And i still didn't even get the money

I tend to reserve my chargebacks for high value Items.

[MrDurian]

They are stalling as f on my side. Mostly amazon.de for my LIT returns.

Can’t chargeback since it seems that my CC contract doesn’t include Chargeback. Will be a big 4K+ loss on my refund. But that’s the game.

Gonna try to persevere and insist on my refund. Gonna be hard though since I did an EB on amazon.fr and an EB on amazon.de that both got refund. I don’t have too much hope for that LiT refund but oh well don’t have much to lose and to try.

[stealthysnake88]

Whats the longest you've had one for?

One Investigation lasted almost 3 months.

Also i would chargeback but i cant since i chargedback a perfume bottle that costed 60 pound about 2 months ago lol. And i still didn't even get the money

I tend to reserve my chargebacks for high value Items.

Im going to keep pursuing until i get my ref, or at least try

[mothered]

Im going to keep pursuing until i get my ref, or at least try

Absolutely, push It beyond Its limits.