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Fourteen Years of Service
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Threads: 317
RE: Amazon Question 06-18-2021, 09:59 AM
#11
(06-18-2021, 07:05 AM)h4mm3rsy Wrote: Hello mothered, just to confirm; the missing item method for airpod pros on amazon is where I show them a picture of the empty box/package? Claiming there was nothing inside and say it's their fault?
Thanks
You'd simply say that upon opening the box, the AirPods were missing and leave It at that. Don't go Into any more detail than you have to.
Amazon will then decide the next course of action.
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Five Years of Service
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------------------------------------- 06-20-2021, 06:29 PM
#12
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(This post was last modified: 02-21-2024, 05:34 AM by h4mm3rsy.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Question 06-21-2021, 03:42 AM
#13
(06-20-2021, 06:29 PM)h4mm3rsy Wrote: Do you think I am able to do the missing item for the apple pencil on amazon instead? Or would the box for the pencil be too big?
What pencil are you referring to?
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Five Years of Service
Posts: 147
Threads: 17
------------------------------------- 06-21-2021, 04:34 AM
#14
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(This post was last modified: 02-21-2024, 05:34 AM by h4mm3rsy.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Question 06-21-2021, 05:16 AM
#15
(06-21-2021, 04:34 AM)h4mm3rsy Wrote: The Apple Pencil (2nd Generation) at around $160 CAD on Amazon. Its box size is 8.5 x 2.5 x 1". It is only longer than the airport pro by 6 inches, height and depth about the same. The pencil is also half the weight.
Thanks for the details.
Quote:The pencil is also half the weight.
I assume around 20-25 grams? Also, Is the pencil visible externally without opening the box?
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Five Years of Service
Posts: 147
Threads: 17
------------------------------------- 06-21-2021, 05:46 AM
#16
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(This post was last modified: 02-21-2024, 05:35 AM by h4mm3rsy.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Question 06-21-2021, 06:07 AM
#17
(06-21-2021, 05:46 AM)h4mm3rsy Wrote: Yes, around 21 grams. The box is fully enclosed like the Airpods, cannot see inside.
Perfect.
You can simply say that you opened the box, and the pencil was not enclosed.
(06-21-2021, 05:46 AM)h4mm3rsy Wrote: My thought was if the Airpods pro has a high success rate with the missing item method, then another Apple product that's half the price and weight should be easier?
Absolutely, namely due to Its weight at only 21 grams.
The majority of shipping scales don't Increment that weight- specifically.
(06-21-2021, 05:46 AM)h4mm3rsy Wrote: But the pencil's box is 6 inches longer.
It doesn't matter.
As per above, you'd tell the rep that the pencil Is missing.
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