[redmex2]

It even came out of nowhere. I was not even expecting it and boom on a random day they just with me with that. At first I thought it was .fr cause maybe I fucked my refund but no it was .de

Their response Is quite poor - no justification whatsoever.

They need to reference precisely which part of their terms you've violated.

Will CS reply to these kind of things when I email them on cs-reply?

i leaned, if your account is locked and you have to contact ofm@ you are fucked.
The ofm@ email, is mainly to protect amazon. support (cs mail) cant do anything, anymore.
the supporters having just a small system. even if they told you your account gets unlocked, its not true. they cant make decisions if your account is in this "ofm" hole.

its very low chance, that your account getting unlocked after ofm@ locked your account. They dont believe anything, if they see some trace of fraud activity.
cs cant do something. but ofm@ will keep the same answer, finally on some mail, they will answer, they will not react anymore to your messages.