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Six Years of Service
Posts: 52
Threads: 14
RE: Amazon Holiday SE 12-19-2020, 12:56 AM
#11
(12-18-2020, 11:51 PM)ElieMK Wrote: (12-18-2020, 10:23 PM)HeyImPaul Wrote: (12-11-2020, 04:21 AM)mothered Wrote: You're most welcome.
All the very best with both SEs.
Update: The DNA method for the MacBook failed but I am not going to give up. They suggested I submit a police report and I do not mind going that route but I wanted to know if there was any other route I could take? Possibly boxing and substituting the weight with shipping material? Let me know you're thoughts on the next step
What was their reply to you claiming the dna?
They believe it was delivered and if I want to continue I should contact law enforcement
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Five Years of Service
Posts: 191
Threads: 14
RE: Amazon Holiday SE 12-19-2020, 01:29 AM
#12
(12-19-2020, 12:56 AM)HeyImPaul Wrote: (12-18-2020, 11:51 PM)ElieMK Wrote: (12-18-2020, 10:23 PM)HeyImPaul Wrote: Update: The DNA method for the MacBook failed but I am not going to give up. They suggested I submit a police report and I do not mind going that route but I wanted to know if there was any other route I could take? Possibly boxing and substituting the weight with shipping material? Let me know you're thoughts on the next step
What was their reply to you claiming the dna?
They believe it was delivered and if I want to continue I should contact law enforcement
Did you sign for it? Did the delivery driver had over the package? Did you have to give an OTP? Did they leave the package at the door?
Please explain and give us details..
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Holiday SE 12-19-2020, 03:20 AM
#13
(12-18-2020, 10:23 PM)HeyImPaul Wrote: Update: The DNA method for the MacBook failed but I am not going to give up. They suggested I submit a police report and I do not mind going that route
Given they've requested a police report, your claim Is still In progress, hence has not failed. In fact, It's looking good at this stage- If they had evidence to decline It, they would've done It by now.
The PR Is simply required to move forward with your claim, so go ahead and file one.
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Six Years of Service
Posts: 52
Threads: 14
RE: Amazon Holiday SE 12-19-2020, 03:37 AM
#14
(12-19-2020, 03:20 AM)mothered Wrote: (12-18-2020, 10:23 PM)HeyImPaul Wrote: Update: The DNA method for the MacBook failed but I am not going to give up. They suggested I submit a police report and I do not mind going that route
Given they've requested a police report, your claim Is still In progress, hence has not failed. In fact, It's looking good at this stage- If they had evidence to decline It, they would've done It by now.
The PR Is simply required to move forward with your claim, so go ahead and file one.
Thank you for the reassurance mothered always helpful
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Holiday SE 12-19-2020, 04:13 AM
#15
(12-19-2020, 03:37 AM)HeyImPaul Wrote: Thank you for the reassurance mothered always helpful
You're always welcome.
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Six Years of Service
Posts: 52
Threads: 14
RE: Amazon Holiday SE 12-22-2020, 06:46 PM
#16
(12-19-2020, 04:13 AM)mothered Wrote: (12-19-2020, 03:37 AM)HeyImPaul Wrote: Thank you for the reassurance mothered always helpful
You're always welcome.
Police Report worked like a charm. I got the refund the day after I filed the report.
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Five Years of Service
Posts: 5
Threads: 3
RE: Amazon Holiday SE 12-22-2020, 08:41 PM
#17
(12-22-2020, 06:46 PM)HeyImPaul Wrote: (12-19-2020, 04:13 AM)mothered Wrote: (12-19-2020, 03:37 AM)HeyImPaul Wrote: Thank you for the reassurance mothered always helpful
You're always welcome.
Police Report worked like a charm. I got the refund the day after I filed the report.
Did you have to give OTP?
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Six Years of Service
Posts: 52
Threads: 14
RE: Amazon Holiday SE 12-22-2020, 09:25 PM
#18
(12-22-2020, 08:41 PM)Luckily789 Wrote: (12-22-2020, 06:46 PM)HeyImPaul Wrote: (12-19-2020, 04:13 AM)mothered Wrote: You're always welcome.
Police Report worked like a charm. I got the refund the day after I filed the report.
Did you have to give OTP?
No
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Holiday SE 12-23-2020, 02:40 AM
#19
(12-22-2020, 06:46 PM)HeyImPaul Wrote: Police Report worked like a charm. I got the refund the day after I filed the report.
As per my post below, I was very confident I'll work In your favor.
(12-19-2020, 03:20 AM)mothered Wrote: Given they've requested a police report, your claim Is still In progress, hence has not failed. In fact, It's looking good at this stage- If they had evidence to decline It, they would've done It by now.
The PR Is simply required to move forward with your claim, so go ahead and file one.
Well done, congrats.
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