[katski]

My goodness, It's certainly very poor management of your claim. In fact, It's a disaster.

The only thing you can do Is wait for their shipment. Hopefully they'll get It right this time.

Yeah the emails you get after talking to them the rep said that this is a rare situation blah blah, ship backed the package today. We'll see how this unfolds

It's ridiculous that a company on the scale of Amazon, cannot manage their claims department.

Please reply when developments come to hand.

I think the amount is too high, this is deff a big hassle. Because I returned it a second time they said I'll get my refund in one to two weeks. I'm kinda in disbelief cause they said that the first time, I'd get my refund in 1-2 business days after requesting to expedite the process but return center dropped the ball. Time is on the clock we shall see what happens.