[mothered]

First things first boys, fuck jeff bezos if I see him in the streets he's catchin these hands. The return center people are brain dead and absolute mongoloids. They sent me the same generic email again saying they got the wrong item received and told me to resend it again so I can get my refund.  I say fuck these niggas I want my refund, they admitted that they sent me 'books in addition to my laptop' so I said I only got one package of books but never got my laptop so switching it up to DNA. The tricky part is the mofo UPS driver wrote the name on the package as the receiver regardless of my fake sign I made at the time.  So now we wait 3 business days for them to tell me to file a report for the missing package. Fuck amazon and everyone in the return center haha I feel bad for the people who actually get wrong items. find out on the next episode what happens .

I don't understand how any of this has taken place.

Didn't they agree to a refund?

Because I returned it a second time they said I'll get my refund in one to two weeks

Yeah their reps are slow, the return center basically denied my refund regardless of what the rep told me, they have some bullshit procedures they follow no logic at all with some of these immigrants jaja, wanted me to return for a third time and wait 2 weeks again, said fuck that so I switched up the approach. I think next time I'l just gonna super glue shut the retail box and swap the laptop out haha.

Their claims management (or should I say lack of), Is appalling.

Do you have a transcript (written proof via email or chat) of the refund from the rep?

[katski]

I don't understand how any of this has taken place.

Didn't they agree to a refund?

Yeah their reps are slow, the return center basically denied my refund regardless of what the rep told me, they have some bullshit procedures they follow no logic at all with some of these immigrants jaja, wanted me to return for a third time and wait 2 weeks again, said fuck that so I switched up the approach. I think next time I'l just gonna super glue shut the retail box and swap the laptop out haha.

Their claims management (or should I say lack of), Is appalling.

Do you have a transcript (written proof via email or chat) of the refund from the rep?

I actually have some good proof if I do, do a bank dispute. It'd be my first ever just worried about a possible recharge
https://imgur.com/a/dcExFt5, then I got an email today same generic email saying they sent me the books ontop of the laptop and to send back the wrong items again**

[mothered]

Yeah their reps are slow, the return center basically denied my refund regardless of what the rep told me, they have some bullshit procedures they follow no logic at all with some of these immigrants jaja, wanted me to return for a third time and wait 2 weeks again, said fuck that so I switched up the approach. I think next time I'l just gonna super glue shut the retail box and swap the laptop out haha.

Their claims management (or should I say lack of), Is appalling.

Do you have a transcript (written proof via email or chat) of the refund from the rep?

I actually have some good proof if I do, do a bank dispute. It'd be my first ever just worried about a possible recharge
https://imgur.com/a/dcExFt5, then I got an email today same generic email saying they sent me the books ontop of the laptop and to send back the wrong items again**

Have you actually sent this to Amazon and asked why you haven't received the refund?

Be adamant and don't take no for an answer.

[katski]

Their claims management (or should I say lack of), Is appalling.

Do you have a transcript (written proof via email or chat) of the refund from the rep?

I actually have some good proof if I do, do a bank dispute. It'd be my first ever just worried about a possible recharge
https://imgur.com/a/dcExFt5, then I got an email today same generic email saying they sent me the books ontop of the laptop and to send back the wrong items again**

Have you actually sent this to Amazon and asked why you haven't received the refund?

Be adamant and don't take no for an answer.

Yeah I made sure to call back and speak to multiple reps its the return center who will issue the refund when sending it back I guess. Gonna try my backup plan now

[mothered]

I actually have some good proof if I do, do a bank dispute. It'd be my first ever just worried about a possible recharge
https://imgur.com/a/dcExFt5, then I got an email today same generic email saying they sent me the books ontop of the laptop and to send back the wrong items again**

Have you actually sent this to Amazon and asked why you haven't received the refund?

Be adamant and don't take no for an answer.

Yeah I made sure to call back and speak to multiple reps its the return center who will issue the refund when sending it back I guess. Gonna try my backup plan now

Judging by the Information you have In your favor and their contradictory management of your claim, assume an authoritative figure and you "will" succeed.

Please keep us updated.

[Smokee]

any updates on this seems to me amazon still think your sending the laptop back ..aswell

what did they send back to you the first time the original items you sent ?

[katski]

yah pr'd it to win in the end, shoutout mothered

[mothered]

yah pr'd it to win in the end, shoutout mothered

Excellent to read, and you're welcome.

This clearly demonstrates that perseverance certainly makes a difference In a successful outcome.
Well done.