Three Years of Service
Posts: 45
Threads: 10
Amazon EB - Need urgent help 12-02-2023, 11:24 PM
#1
Hey guys, I tried to EB some Apple AirPods Pro 2. I received them today and I contacted Amazon support, asking for a refund. They told me to get a PDF file of a police report for them to continue helping me. I contacted my local police department and they told me to contact Amazon because “ THIS IS A MATTER FOR AMAZON TO INVESTIGATE, THEY ARE THE LEAD AGENCY HERE. YOU CAN GIVE THEM YOUR TRACKING NUMBER AS THE POLICE REFERENCE.”. What should I do?
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Two Years of Service
Posts: 32
Threads: 1
RE: Amazon EB - Need urgent help 12-03-2023, 01:09 AM
#2
I'd say get a signed copy of that and forward it on to the Amazon agent dealing with your request.
What region are you in?
(This post was last modified: 12-03-2023, 01:10 AM by ExOP1tica.)
Hellenistic | Terracotta
3rd–2nd century BCE | South Italian, Tarentine
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Two Years of Service
Posts: 32
Threads: 1
RE: Amazon EB - Need urgent help 12-03-2023, 02:42 PM
#4
No worries, some form of signature of the communication you received from the police to pass on.
Hellenistic | Terracotta
3rd–2nd century BCE | South Italian, Tarentine
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Seven Years of Service
Posts: 150
Threads: 13
RE: Amazon EB - Need urgent help 12-03-2023, 03:28 PM
#5
I have experience with the Jungle and there illogical CS
Ime they will not accept the police’s response, even if it was signed by the king.
To start with the request for a PR is absurd as its a civil matter and not a police matter,
imo its just a hurdle they hope people will avoid.
Just send them a fake PR
Action fraud used to work
(Which is basically an online report that never gets looked into which is stated in the response you receive with your AF No)
You can also cancel the report after getting your AF No if you care
(This post was last modified: 12-03-2023, 03:29 PM by doe_joe.)
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