[splindoffi]

Hi all, last year i bought a pair of airpods max from airpods max that have now broken (no physical damage to the eye, but it cuts out in the left ear all the time) and they are out of warranty.

Would ordering the same color headphones on amazon and sending back the old broken pair in the box work? I doubt they check serials but thats just my assumptions.

Thanks!

ended up attempting the broken pair anyways as i have no use for them. returned them through the normal returns page and didnt bother speaking to a rep. i sent them back on the 4th and on the returns page it states "Your refund will be processed when we receive your item." i havent recieved an email from the regarding the return either.

should i maybe wait a week or two more and if it stays the same try and speak to a rep and hope they have "lost" it?

cheers!

just thought i'd update this. Order still says "Your refund will be processed when we receive your item." spoke to a rep on live chat five minutes ago and here is what was said:

CS:
Thank you for waiting.
I have transferred this to the relevant team they will help you with the refund within 48 hours .

Me:
okay thank you, how will they contact me?

CS:
They will contact you via Email.

Me:
okay thank you, the next 48 hours they will refund then yes?

CS:
Yes, they will issue the refund for you.

Hopefully they go through with this! Would be a shame to have to return the headphones legit as i really do like them lol, just dont fancy paying 550 quid for a pair of headphones.

will update!

Something similar happened to me with legit returns; seems like some don't get processed correctly. Calling them on the 14th day always does the trick.

By the way, let me know how it goes. As one of the users said, seems like amz.it checks the serial (tried returning broken 2nd gen ~last year, failed (i needed the new ones anyway) )

Maybe airpods max could be treated differently?

[aelizia]

ended up attempting the broken pair anyways as i have no use for them. returned them through the normal returns page and didnt bother speaking to a rep. i sent them back on the 4th and on the returns page it states "Your refund will be processed when we receive your item." i havent recieved an email from the regarding the return either.

should i maybe wait a week or two more and if it stays the same try and speak to a rep and hope they have "lost" it?

cheers!

just thought i'd update this. Order still says "Your refund will be processed when we receive your item." spoke to a rep on live chat five minutes ago and here is what was said:

CS:
Thank you for waiting.
I have transferred this to the relevant team they will help you with the refund within 48 hours .

Me:
okay thank you, how will they contact me?

CS:
They will contact you via Email.

Me:
okay thank you, the next 48 hours they will refund then yes?

CS:
Yes, they will issue the refund for you.

Hopefully they go through with this! Would be a shame to have to return the headphones legit as i really do like them lol, just dont fancy paying 550 quid for a pair of headphones.

will update!

Something similar happened to me with legit returns; seems like some don't get processed correctly. Calling them on the 14th day always does the trick.

By the way, let me know how it goes. As one of the users said, seems like amz.it checks the serial (tried returning broken 2nd gen ~last year, failed (i needed the new ones anyway) )

Maybe airpods max could be treated differently?

just to update this, contacted the live chat again saying i hadnt received anything after sending in the report they asked for. spoke to someone on there who then escalated it to a different team supposedly, and then that person confirmed my refund and i had my money back within the hour. success!

[splindoffi]

just thought i'd update this. Order still says "Your refund will be processed when we receive your item." spoke to a rep on live chat five minutes ago and here is what was said:

CS:
Thank you for waiting.
I have transferred this to the relevant team they will help you with the refund within 48 hours .

Me:
okay thank you, how will they contact me?

CS:
They will contact you via Email.

Me:
okay thank you, the next 48 hours they will refund then yes?

CS:
Yes, they will issue the refund for you.

Hopefully they go through with this! Would be a shame to have to return the headphones legit as i really do like them lol, just dont fancy paying 550 quid for a pair of headphones.

will update!

Something similar happened to me with legit returns; seems like some don't get processed correctly. Calling them on the 14th day always does the trick.

By the way, let me know how it goes. As one of the users said, seems like amz.it checks the serial (tried returning broken 2nd gen ~last year, failed (i needed the new ones anyway) )

Maybe airpods max could be treated differently?

just to update this, contacted the live chat again saying i hadnt received anything after sending in the report they asked for. spoke to someone on there who then escalated it to a different team supposedly, and then that person confirmed my refund and i had my money back within the hour. success!

That's great!
Up to the next SE now, hoping to read it soon

Spoiler:

This actually reminded me of my first "SE" attempts if we can call that way...
Bought a new Ryzen CPU, lapped the old one made it a little dirty with some thermal paste... then returning it. Success
Sounds stupid compared to methods here, but back then it felt tremendously clever to me lol

[eldn]

lol had a simmilar story a LOOOOOOONG time ago when i was a noob it doesnt work sometimes lol