[mothered]

My guess would be they have cameras but otherwise how could they know ?

You've PEB'd the AirPods, so their reply below Is Irrelevant:

The investigation shows that the package has reached you. 

Evidently the package was received. How else can you claim It was partially filled?

[hnosferatu]

Maybe they’re saying that the whole package has reached me, but they didn’t give much details.

You think I should ask for more details?

[patrickcool4]

peb is beating the box right

[patrickcool4]

imma try this also lol this is good tbh with ya

[Lgff]

Any updates bro? I look forward to the outcome

[yeahbuddy112]

Hello guys, I just tried a PEB on Coolblue (belgian company). I took airpods pro and a Kobo.
I received both today, told them that I did not received the airpods (I tried being kind and look a bit like a dumb by saying « maybe the second part is supposed to arrive tomorrow ? It is for my brother’s birthday).

They responded nicely by saying that they were going to open both an external (even though i said the box had no problem) and internal investigation and that I would have answer in the 10 next days. They added that I could ask for a replacement or a refund after the investigation.

Do you think it’s looking good ?

any updates?

[hnosferatu]

sorry guys for the late updates.

Long story short, they didn't want to refund me and I really tried to push. So Coolblue is not a good company to SE I'd say