RE: Air Pods PRO 11-12-2019, 06:13 PM
#30
(11-12-2019, 10:38 AM)mothered Wrote:Contacted them again and told them when i received it that the seal had been broken, they kept saying the same thing that when it left the store it was sealed. I said anything could of happened in transit and they kept saying they cant do anything and i need to take it to paypal. I repeatedly told them how disappointed i was and that they needed to deal with it as the product i received was not as described therefor breaking consumer rights act They kept saying they wouldnt pursue the matter and to take it up with paypal again. I put in a pyapal claim and told paypal that they wouldn't help me.(11-12-2019, 08:59 AM)Dec.vs Wrote:(11-12-2019, 02:59 AM)mothered Wrote: They keep reiterating that It was sealed. You should've (Immediately) said, that both the package and seal appeared as though It was tampered with on receipt of goods, hence the Item stolen during transit.No i didnt mention anything to do with that, I will ring up later and say it. What else can i do?
Did you mention anything about the "seal on the box and the package being Intact" when you received the delivery?
Just by saying that alone, Is enough to justify that the Item was not In the box when delivered.
They claim the box was sealed when dispatched from Apple and themselves, but what they fail to understand, Is that anything could've happened during transit- In this case, stolen goods.
For anyone looking to SE Argos, I would advise agaisnt it they are extremely difficult to deal with and are not helpful at all.
Does anyone have any ideas on anyhing else i can do to secure this refund?




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