[mothered]

Yesterday I've received an e-mail that they are processing a refund for me. No one has called to the door, no one has contacted me or anything either.

It's only been one day since their last point of contact with you. Give It another day or two and If you haven't heard anything, shoot them a friendly reminder via email.

The main thing Is, you're receiving a refund and that's all that matters. Most Importantly, you have It In writing.