/////////////////////////////////////// 03-29-2023, 11:59 AM
#1
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(This post was last modified: 11-17-2024, 02:51 AM by Refnator.)
''I know this place, and it knows me''
The stories and information posted here are artistic works of fiction and falsehood. Only a fool would take anything posted here as fact.
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RE: DNA claim denied 03-29-2023, 03:51 PM
#2
(03-29-2023, 11:59 AM)Refnator Wrote: I claimed DNA on a low-mid value item, after the investigation they concluded that the package was delivered to the recipient. The package was left at my doorstep unattended, no picture taken and obviously he also didn't take my signature. I asked them for proof of delivery, and they told me that the package didn't require a signature and they couldn't help me further.
How should I proceed? Should I request an escalation?
Yep. Escalate it asap and asked to be CC'd to all communication
RE: DNA claim denied 03-29-2023, 04:55 PM
#3
What company? Different sellers respond very differently to such claims.
RE: DNA claim denied 03-30-2023, 11:23 PM
#5
Get it escalated 9/10 times youll get a refund if theres no signature etc
RE: DNA claim denied 03-31-2023, 11:45 AM
#7
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(This post was last modified: 11-17-2024, 02:52 AM by Refnator.)
''I know this place, and it knows me''
RE: DNA claim denied 03-31-2023, 12:07 PM
#8
(03-31-2023, 11:45 AM)Refnator Wrote: I contacted the courier myself and they started another investigation.Please reply with their exact message when you receive their response.
![[Image: AD83g1A.png]](http://i.imgur.com/AD83g1A.png)
RE: DNA claim denied 03-31-2023, 07:25 PM
#9
(03-31-2023, 12:07 PM)mothered Wrote: Please reply with their exact message when you receive their response.
Will do, thanks for the help.
''I know this place, and it knows me''
RE: DNA claim denied 04-01-2023, 01:30 AM
#10
(03-31-2023, 07:25 PM)Refnator Wrote:You're most welcome.(03-31-2023, 12:07 PM)mothered Wrote: Please reply with their exact message when you receive their response.
Will do, thanks for the help.
