(11-26-2022, 10:02 AM)mothered Wrote: (11-26-2022, 03:39 AM)sl69 Wrote: last thing lmao... as i said when i go into chat to try refund should i bring up that ive found the item as before i claimed it wasnt there at all, or should i just go straight ahead with the method of claiming cpu not there and if they ask how i found it my brother or whatever had taken it out beforhand not exactly that excuse but along the lines
They may not refer to their notes, so just say the CPU was missing.
If they bring up previous records of your conversation, that's when you Inform them about the story of the cooler.
fuckkkk i tried it first lady was talking about return label and then got disconnected and someone else came and said
You finally found the item
Now why do you want to return it? said everything is in the box except the cpu
But our details shows everything was there inside the package
If you wish to pursue this matter further, I'd like to ask you to contact local law enforcement and contact us with the URL to the online police report regarding this incident or a police report number regarding this incident and the name of the related police department for us to take further action.
We have all the details videos and scans which shows it was delivered. Since you are saying that you don't have it, then please file police report
Without police report we are unable to help you
I understand that this might be frustrating, but the response you were given previously was correct. We aren't able to provide further insight or action on this matter. If there's nothing else you'd like to discuss, I'll have to end this Chat.
this is after mentioning it is only the cpu everything else is there im not sure how they have verified it by scans and all of that shit- should i try aagain with another live chat person or they would do the same as this guy did.
also when trying to to return without live chat normally it gives me options where i can click missing parts or accessories then a required reason i put " everything in box but the cpu" , then to a page saying how can we make it right
- get live support
-contact the manufacturer
-refund to amazon account
-refund to the payment method originally 5-7 days after receiving item could i not just say its misisng and return it that way with cpu cooler and all?
not sure whether to do like this as its not on the method