[Brendaddy]

It's highly unlikely that
- the storeman forget to pick 1/3 of the items, (in this case 5 out of 14).
- the absence of these product on the package will not change the original weight of the package, thus this will another point that will make the representative suspicious about it.

SEing and Refunding is also this, if you aren't able to deal and understand such basic things, it's better stop doing this, since sooner or later you'll either not make any SE succeed or even worse, you will do a big mistake ans close your career.

You must learn from this don't partial with 5 whole items DNA would have most likely worked unless they say otherwise in their limitation of liability