[Roadman]

Update on the whole situation. It’s a success! I’ve received email confirmation from PayPal informing me of my refund. The money should be hitting my bank in a few days.
Sendle as a tracking service has done a fucking fantastic job in not measuring the item weight and letting me report the item weight myself.

Nice work. You should test in the future with a shipping company that does show the accurate weight to prove your theory of why Sendle worked.

Obviously this is time consuming and potentially a waste of time.

Once again good job!