RE: DHL Return 12-18-2020, 09:24 AM
#3
(12-18-2020, 04:54 AM)mothered Wrote:No, they will pick it up form the address I declared.Quote:Do not seal your shipment as the courier must inspect the contents.I assume they're asking you to take It to a DHL Service Point? If so, It will be checked.
(12-18-2020, 04:54 AM)mothered Wrote: To be honest, you should've researched more Into the carrier and their return policy, as well as selecting a method & Item suited against your (researched) findings.Yes, you're right, That's what happens if you're in hurry, now I know it.
For example, you could've used the sealed box method, thereby the carrier will only check that the box Is enclosed & sealed, and the same applies to the company- there's no reason to open and check If the Item Is enclosed on (what seems to be) a return In Its original state.
(12-18-2020, 04:54 AM)mothered Wrote:I mean: During the exchange of emails to the company I agreed to return to them the defective item.Quote:During a SE I have agreed with returning the malfunctioning item to the companyPlease elaborate further on this.
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