[mothered]

Yeah, took your advice and just waited until today. Talked with a rep and she agreed to send in a replacement SSD. I'll update you on the missing item progress once the replacement arrives as well.

Yet another successful outcome- that's what I like to read, well done.

We shall await further developments.

Is there a time frame I should be vary of pertaining to the missing item? Like waiting a full day before reporting or does it not matter?

There are no hard and fast rules but from a logical standpoint, anyone who receives their delivery will open It there and then, and not leave It lying around for a few days.

In answer to your question, It makes perfect sense to contact the rep/agent on the day. If It were the DNA, then that's totally different- you're not supposed to know that the package arrived, so you'd (seemingly) wait all day for the driver and call the company the day after at the earliest.