[Ddog]

Today is been 2 days already since I submitted my claim and still says claim received no updated not even any email contacts...

What was your email provider? Also most importantly, was the first imei you entered valid? Or did it say it had already been used?

I did two using Gmail and it went through instantly validated.

However I did just one for my friend using his "proton email" and it didn't validate automatically.

What email provider did you use? And what company was the proof of purchase?

I also made a claim yesterday using a proton email and John Lewis PDF receipt. Received a confirmation email but claim still pending.

Any progress on your claims?

I find it strange that my first two for myself went through instantly, whereas the next two I did for my friend has been more than 2 days and it still has not been validated.

not sure whats going on, i tried a few yesterday and they didnt go through, tried again today and still nothing