[xerophily]

This method does not work anymore like OP states, just tried on 2 seperate occasions and they keep telling me that , I sent rolls of tape; i insist that i did not and they're must be a mistake or that they are trying to get out of honoring my replacement, but to no avail.

Did you tear and tape the box to show signs that It was consistent with tampering during transit?

Yes i did. I also used brown tape all the way around it and then cut it open and retaped with clear tape just on top part it cut open, not a very good job either retaping it so its noticeable. They want talk to me on chat now and ask that i call customer service, not sure how to play it now. I dont want to straight up just suggest it was tampered with but how to get them to think that?

the online chat reps via text are from another country fersure.

they are not going to do anything with you, mostly they are asking you to call in and ask if you really did send in the item. remember, play dum and stick with your point which is you sent it in and donnt know anything