[lkunt]

Say 1 wasn't in the box

What happens If they open an Investigation with the carrier, and Identify that the weight at their depot's weighing facilities matches with the company's dispatched weight?

The Item could not have been missing.

Yeah that's true but personally I've never come across an investigation with my protein so unsure if it's my luck or what haha

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Hi all, this will probably be very basic and not much help for you all, but I thought I'd start contributing back.

I'm sure you can do this with other supplement companies but I've always stuck to buying from myprotein so they've been the victim every time.

1. Order whatever you want (3 items min preferably)
2. Say 1 wasn't in the box and another came unflavoured.
3. They'll ask for pics of bag that has an issue.
4. Remove flavour label.
5. Refund.

I'll attach photos now, but you will see how simple this is; this isn't a big catch by any means, however, if you are ordering 3x1Kg bags of protein, you can end up with these scenarios if it plays out like it has done every time for me.

A) You will get a refund for both the items.
B) You will get a reshipment for both the items.
C) They may offer a reship of one of the items and a refund on the other.
>> aka 3kg of protein for the price of 1 / 4kg for price of 2 / 5kg for the price of 3.. you get it.

To make this even easier, pay via PayPal to ensure you can claim back through them if MP are being difficult.

Carefully pull off the sticker on the bottom and there's your unflavoured bag.

I tried a partial with MyProtein at the start of the year, using the same method you said 3 items I did not arrive and after investigation they said everything had been shipped and closed my account.

What exactly did you tell them, that 3 items didn't arrive? I personally wouldn't bother trying that.

Or a different way to do it; buy 1kg bag x2 and a 2.5kg, then just say the 2.5kg bag came unflavoured and you've got over 50% of the order back once you get a refund/reship