RE: zalando watch 09-12-2020, 01:50 PM
#8
(09-11-2020, 10:10 PM)litpapii Wrote: Zalando have tightened their policies as of recently since they were rinsed in the past. How about wrong item received and send back an item of similar weight that they have in stock?
Do you have any additional information on how they have tightened their policies by any chance? Does it involve parcel content, delivery, ...?
I'm currently stuck with an order that literally did not arrive (it does happen!) and Zalando support has been telling me for close to two weeks that their carrier Hermes are investigating without any updates yet. There goes my planned SE on the parcel...
(This post was last modified: 09-12-2020, 01:51 PM by lbook.)

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