[mothered]

L

I need to warn you before trying to prevent returning the item. Just very recently I had experience where they requested me to return the item after the company themselves (amazon) stating the product is non-returnable in this state because of their policy. 2 Emails later it was returnable from their policies

I don’t get what you mean .

I believe he's referring to the company stating one thing (not returnable) In their policy, and then contradicting themselves sometime later by saying It was returnable.