[Raccoon]

Amazon usually takes up to 14 days since the day you ship them back the item to process you the refund, since i did it some days ago, i have to wait  almost 2 weeks for their decision

I wasn't aware of your timing with Amazon. Thanks for confirming It.

Please reply when you receive their response.

bad news...
Somedays ago, i talked to an amazon support agent, to get updates about the return of the item I shipped, and he told me to wait until today, and in case of not received the refund to contact the support again, so that they could help me with it.
I have not received the refund, so i called them and the support agent told me that the department in charge of my case would have contacted me. their response is that they need the police report to proceed. I Have tried to recall and chat them, but their response has been the same, the chat agent has even told me that the support agent that some days ago told me to wait for the refund has told me a wrong information.