[Jail_Bird]

It would be great to refund all of it. For example, Empty Package wouldn't work this time. So I'm guessing FTID would work or DNA?

Evidently the empty package will fail. Not only will the weight of all Items be registered, but It's also extremely unlikely (If not Impossible) for the stores to make a picking error with so many Items "on the same order".

Forget about the flawed "so-called" FTID. Simply DNA It.

I like that I'm not the only one thinking everybody does opt.1 or opt.2 instead of the 3rd option which is probably how FTID was meant to be. The thing is, you can do MI/EP/DNA only so much. FTID? No way courier would suspect anything as he doesn't get blamed for your item not being delivered, for example.

Well from my experience in the country I live in the DNA method is very hard to do because they always open carrier investigation and eventually it gets very risky.

An Investigation Is part of company protocol to move forward with the claim, and put pen to paper In approving It thereafter.

In fact, the majority have a successful outcome.

The issue is, I live in a building with receptionist, and usually, I don't even get called by the courier, or if I do they tell me they left it at the reception. The reception has CCTV and many people see it was delivered. I can't just say it didn't get delivered - if they actually asked the courier if it was delivered to me, I would be the suspect. No way for me to talk it out - or can you see some hole? I prefer stepping away from DNA and rather risk the flawed FTID if DNA is not absolutely necessary.

As said, It depends on the weight of each Item.

Also thank you for this, I didn't realize it was actually not the package weight what matters but per-item that matters. Meaning if you have 3 very low weight items they all could've never been in the package because of their warehouse error.