[Razvanfur]

So I have talked with them this morning and they're asking me for proof I sent it and I am trying to show them the receipt from the local courier since theyre saying I used a non-traceable shipping method? I don't understand this part

Neither do I understand It.

The AWB confirms the shipment for the consignor (yourself), and also has the contact details (name, address etc) of the consignee- the receiver. So If this Is "non-traceable/non-trackable" from their standpoint, I'd like to know what Is. Simply put, the AWB Is a receipt for the sender.

I am sending them pictures of the receipt showing the date, the awb and the 2 awbs combined on the 2 websites.

Very good move.

Please quote me when you receive their response.

Bonjour,  Je vous confirme que nous avons bien reçu votre retour pour la commande -----------.  Celui-ci va être traité dans les prochains jours, et un remboursement va être effectué par nos services sur le compte associé à la carte utilisée lors de la commande.


After about 5 emails I've received this and I think it actually worked? what the hell, I did not expect this. I did send proof with the date of the receipt without showing the name of the sender. I have another ftid envelope sent to the uk version but this time the courier company put it in their envelope and created another awb so it might fail.
I am waiting for the money to be sent to my  account as it doesn't show the refund total in the amazon order yet on the website but I think this worked.

Now I will attempt a few more more small orders until I know this method works all the time and then try bigger amounts of items and other stores.