[Green314]

I tried as you suggested me, telling them i have covid symptoms and i could not exit from home, they told me that in anyway without the police report thy couldn't proceed, after that i told them about the urgency i had because i had no money and the phone was supposed to be a gift to my mother's birthday wich is next week, and i got the same answer can't proceed without the report

I've mentioned countless times that a claim (predominantly) cannot move forward without a police report, and this certainly confirms my statement.

That aside, you can still save the SE. Are they requesting you to email It In the form of an attachment?

Are you thinking about sending them a corrupted file?? Will it work?? xD