[xerophily]

Was the claim within Logitech's 30-day refund/money back guarantee policy?

nope he is doing a se not refund. So thats why i didnt put the gift excuse in the tutorial

I see, thanks for clarifying It.

Did your friend only have the serial (under warranty) to work with?

Yes, he got it from a student in his class which he purhcased it from logitech for two months , so warranty is not the issue should be the rep