[Filament]

No, leave the box in perfect condition. It becomes the warehouse's fault, not the courier's.

It's actually a manufacturer error.

The company receives the box perfectly sealed, and stocks It In their Inventory/shelving. When the time comes to dispatch, they simply send the box as packaged by the manufacturer.

Ah, I use warehouse as a more general blanket term to include company's/manufacturer's/distributor's warehouse. Thanks for the correction though, I wasn't actually aware of that.

So you suggest i Should Tell them i got the AirPods package but that it was without the AirPods in it, just the charger and stickers etc was inside?

Correct.

It comes down to the manufacturer not enclosing the Items. This can well and truly happen. As an analogy, I've lost count as to how many times I've ordered a Big Mac Combo Meal and didn't receive the fries. Human error Is Inevitable In every Industry.

I always believed "empty box" worked best saying the package was completely empty, as in the shipping package contained nothing inside. Thus actually making it a company distributor problem?
Not that they received the product box but not the product itself. I can see how this becomes a manufacturer problem and not a company distributor problem.

Why product not in product box > product not in the shipping package at all? I can definitely see the benefit if the product itself is small in a bigger package, like a CPU. But otherwise, it seems like they both have their own pros and cons.