[Filament]

I have previously not done SNAD or Item not as described using PayPal.

Understood, but "how many claims In total" have you performed with PayPal on the same account?

what is the best thing to say to PayPal? it is 3 electrical items.

Do i say the item is missing parts, the item is different to what i ordered or do i say it is not in the condition it is supposed to be (open and used rather than new)?

As per below, you're planning to DNA It, correct?

I am planning on DNA again, will this flag on PayPal’s end

@mothered thanks again for your wisdom!

- I have only done 1 claim on PayPal with this account before. that was in february this year. Since then ive used PayPal a lot for legit transactions. ive had the account for a while now.

- Yes, I was initially planning DNA as it is known to work. especially as the carrier, has foolishly attempted to deliver the parcel to a house few doors down and took a picture of that door and uploaded that to my tracking id rather than taking a picture of the items left on my doorstep! so even if they did reply providing tracking surely this would go in my favour but furthermore im sure they will not even reply!
My main concern is when i go on to my claims page on PayPal i see the one from february which is the same retailer as this one. will it flag at their end?

I've seen Paypal side with seller when seller provides a tracking ID for a completely different order. As in, the tracking number showed the item was delivered to a different city before they buyer even made the order. I don't think Paypal really looks into the details. You would assume with all those details, DNA would work great, but honestly I would just avoid DNA with Paypal.