[bag02craso]

Just to update the situation, I did the well known DNA method and has proven to go through once again. Also, I went for a monitor worth 680 GBP and everything has been refunded. Thank you for your inputs.

Good to read, well done.

As a matter of Interest, did the carrier request a signature?

The carrier did not request anything at all. He just handed me the package and walked away. No signature, no picture and no ID.