[mothered]

Too easy, great guide and well explained.

Don't they request the return of the defective Item?

Nah, they didn't for me. The item is pretty inexpensive at around $20 and they aren't that high-quality, I'm pretty sure they just don't care enough to have it sent over and then checked.  Furthermore, you could use COVID-19 as a excuse for not wanting to send it, the replies I got from them were very understanding and it generally seemed like that they just didn't care enough to request for important things such as order number and return.

Given It's a low value Item, It makes perfect sense as to why they didn't request the return. It'll cost more In freight and manpower to accept and check the return, than what the Item Is worth.

The COVID-19 virus Is certainly an SE'ers paradise. There are countless ways you can use It to your advantage.