[Parliament]

Too easy, great guide and well explained.

Don't they request the return of the defective Item?

Nah, they didn't for me. The item is pretty inexpensive at around $20 and they aren't that high-quality, I'm pretty sure they just don't care enough to have it sent over and then checked. Furthermore, you could use COVID-19 as a excuse for not wanting to send it, the replies I got from them were very understanding and it generally seemed like that they just didn't care enough to request for important things such as order number and return.