[mothered]

The rep hasn't responded in about a day, after I sent this email,

At this point, I think the only option, if the battery route fails, is to say that it shipped with USPS and it was "delivered" or something. @mothered

Try not to draw a conclusion by overthinking the SE.

The next course of action, Is based on their response so wait for It and tackle It thereafter.

Yeah, guess I am getting ahead of myself. This was his response today: "Please send me photos on the machine and battery. I need a photo of the serial # tag as well." Should I just keep corrupting the files?

Corrupt the files and see how they respond to It.

Be sure to keep sending them In a different file format, and tell them It's working fine on your end. This gives the Impression that you're doing your utmost best to resolve the matter.