[bag02craso]

I wrote that i found my headset and have already shipped it by our local carrier to their location/warehouse in Belgium.
This is their reply:

We will have to ship the goods with our shipping labels, otherwise we will have no chance of finding out where the packages belong. The case to which the item belongs is on our shipping label, which will be scanned when the package reaches Belgium. Our service workshop in Belgium receives goods from all over the EU and they receive hundreds of packages every day.


Since you have made a change earlier, you should know how the process works. However, if you have any track & trace on what you have sent us, we must see what we can do and see if we can find your package. If you have a picture of the package and can show what it looks like it would be helpful.

What do I do?