[mothered]

I began with emailing but they had to transfer me to another branch and this branch insists on calling me. Should I take the call or do what I was planning on doing, which was to make it sound as if I'm too preoccupied with other things that I need them to email me instead?

Should I take the call

Are you extremely confident with SEing over the phone?

If so, by all means accept the call.

So emailing it is, lol

Good luck.

Please keep us updated as developments come to hand.