[unkn0wn123]

Just an update they didn't get in contact so I had to call them up again and a second time to push them, they said the same that I'll get a call in 3 days. They do like to take there time don't they?

Havent met long waiting time during my cases, so perhaps you've hit an unlucky streak here.

I did register and got a support submitted a ticket, I was told a supervisor would be contacting me regarding my case. My story was about how the headsets were hot and warm and had some smoking coming from them.