[mothered]

What do you think about the story being about an inflated battery/smoking battery, causing me to throw away the laptop?

Errors In manufacturing, can cause batteries to overheat and potentially catch fire, so this Is very much a realistic occurrence.

Companies tend to take the matter more seriously, when you mention that you've suffered burns when disposing the unit.

I like that approach, lately Ive been trying to contact support to just 'let Them know' rather than wanting to claim warranty.

Ill be back with feedback in the comming week.

As you've mentioned earlier, a lot depends on the rep you're dealing with.

Some can be very Inflexible and stubborn, while others can be SEd with minimal effort.