zalando helpp 02-12-2020, 07:51 PM
#1
hi so i have done some refunds before but it was some time ago and was wondering if i could do DNA on a parcel that weighs 2kg or would it be better to do partial? i have ordered a necklace which weighs around 50/100 grams max and then two tracksuit bottoms what would be best advise asap please
one tracksuit is heavier than the other i want to keep the heavier one because it fits but the necklace is a priority
one tracksuit is heavier than the other i want to keep the heavier one because it fits but the necklace is a priority


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