[mothered]

Is there any other method you would recommend?

As with the DNA, the "wrong Item received", Is considered a universal method that works with the majority of companies.

Wouldn't ''wrong item received'' prompt you to send it back in order to get a refund?

Precisely what the method entails.

Purchase a stock Item (that's significantly cheaper) from the same company using a different account, and preferably delivered to another address. If/when they scan the return, they'll see It's part of their Inventory and assume they've dispatched the wrong Item. A refund/replacement Is Issued for the ordered Item thereafter.