[Dktsharp]

  basically after a week of talking to them. I finally got mission SUCESS. Even expedited the shipping for me and my headphones will be here Monday!!

1- I called and said that I felt very uncomfortable handling them Because they had a very distinct odor to them and I was not comfortable putting them in my ears or touching them..

(The serial number is under the lid)
Btw If you need a air pods pro serial number I have about 7 more of them I’d be willing to trade for other serials.

Well they didn’t ask for my serial because I told them I wasn’t going to touch them. I have pets and children here and do not need any kind of acid getting anywhere or on anything because i felt it violated my HEALTH AND SAFTEY... and the HEALTH AND SAFTEY of my children and pets. They wanted me to pick one of the following steps..

1. Return to amazon -(which I made a fake pop  for) so couldn’t do that

2. Give them a cc on file for the price so they could put a hold on it, ship me replacements and then when they receive my old pair (which I never had) they would release the hold on my funds

So I then just kind of agreed and told them I didn’t have my cc on me at the moment and they sent me a email to proceed with the payment later.


I waited till after Christmas (about 3-4 days) called them back and said that “i talked to amazon and they said that without the product I wouldn’t be able to get replacement or refunded. And that they refused to help me in any way.. so now I’m back to you guys”and the lady from apple then stated what do you mean you don’t have the product. And I said “well a few days ago while I was online chatting the First Lady I told her I didn’t feel comfortable handling them or having them in my home. So I recorded serial and disposed of them immediately because I felt confident that she was going to go ahead and send my replacements. So now I’m stuck with nothing but my receipt. (Which remember I never had a pair of air pods and I made the pop) and she said she would transfer me to senior supervisor. I spoke with COLTON a senior rep for apple support. And he said that he understand the situation and would do a one time thing to bypass the return pair or the need of a cc. He was actually very very cooperative and helpful and understanding that I disposed of them immediately because of HEALTH and SAFTEY reasons I couldn’t store them and wasn’t thinking and just thought I was doing what was best and that was to dispose and protect my family. I spent about 5 min on the phone with him he got my address and email one more time and said they will be here Monday!! That is successful SE # 4!

Just figured I’d share with you guys. Idk how many people have SE apple directly.

Ps. Remember I got 7 more serials to the new air pod pros if someone is willing to do some trades for other serials to products they have successfully SE’d.