[unkindworld10]

Have you tried calling and speaking to a supervisor?  Try to get the reason out of them.

I'm going to try that tomorrow. Is it possible that they are suspecting me because of my previous order

I don't think so.  Did you change your story up at all?

Nope I've stuck with the same story throughout. Initially they said once they receive the item they'll refund right away, when they actually received it they changed up their stance. I made sure the book was the same weight, was there anything else I could've been off with?