[mothered]

Completely new to this, totally intriguing. Can you define/explain "SE" and the "DNA" method please. Thanks

Sure.

The term "SE" Is an abbreviation of "Social Engineering", and "DNA" Is short for "Did Not Arrive". In terms of the DNA method, as the name Implies, you simply claim that the package did not arrive- although you did In fact receive It. If all goes well with the claim, a refund/replacement Is Issued to the account holder thereafter.