[geyu29]

If they've documented the details of your ID, It'll be quite difficult to use the DNA method.

It's too heavy for the missing Item method, and boxing requires a weight substitute (example, dry Ice). As such, you can opt for the wrong Item received method.

How to execute wrong item for this? perhaps put in something else than the phone and seal it?

Correct.

However there's no need to seal It. You've already checked that It wasn't the Item that you've ordered, hence sealing It (as per It's original state) Indicates that the contents haven't been opened.

I think sealing it would be the better option with the plastic packaging. Also it is a monthly paid item.
If i were to completely replace the phone box as a whole and put in something else in place, what would be a good option?