[moneymaker6660]

Every SE Is based on It's merit, so In your case, something triggered the need for an Investigation.

What was the total weight of the missing Items?

It's because they've been getting absolutely destroyed for a couple months now similar to asos

They've certainly stepped-up their claims management.

I'm very Interested In the nature of the OP's missing Items, and whether It was that which most likely triggered the Investigation.

It was just some items of clothing nothing that would be a huge problem but im unsure as to what's going to happen. I will send the id and keep you updated. They said on the phone this morning they need the id to confirm if the claim or request actually came from myself. As far as I'm aware I covered my tracks on this one so it should be fine God willing.