[H3RR3S]

I dont quite understand how your bank information can serve any purpose to Phillips when the item "in all intensive purposes" was purchased from a 3rd party retailer.

Based on their response it seems that if you provide your bank info if suddenly sways the sales department that you are telling the truth. Makes no sense to me.

I would be included to reply saying "My bank account information is my own and i reserve the right to share it with whom i feel confident with. I do not feel confident in sharing this information via email or support ticket and have this information passed to multiple staff members with no idea how my data will be kept and used. I would like to politely decline sending my information and if requested further into the warranty claim then i will decide how to proceed"

This is just what i would do and see the response i get. It's entirely up to you how to process.

Perhaps advice from other members may be welcome here.

Out of interest what shop did you say you purchased it from?

Got a reply, should I give them my bank details? Don’t want them to fuck me over.

Spoiler:

I understand that you want to keep this for yourself. However, we must assess whether we can return the purchase amount because the retailer refuses to help. We also have no repair service and no replacement copy, so the only possible option would be a payment. We can send this to the correct department with your bank details and purchase details, so that they can determine whether it can be paid and can do this immediately.