[TheCrazy0ne]

Gotcha bois – many thanks for the advice! Received another email from this senior support guy, asking me to provide the detz for the servicing procedure which I did, meaning that I'll be going with option 1 after all.

I asked him whether it would be possible to get a cheeky AR but we'll see what he responds, might just end up boxing them.

On the similar note, there's another Co. that I am currently SEing, it got to the RMA stage but they wouldn't send it until they receive my device. Here, the problem is that the thing weights around 11kg, so I am not entirely sure what's the best way to go about boxing them.

Everyone in the SE community seems to be adamant of dry ice. But I've read somewhere that it extremely cold which makes me think that a box w/ 11 kg of it will be  very cold and therefore bait, as it'll be obvious that there's ice inside. Also, I know it evaporates over time, would there be a stream of gas coming out of the box?

Would really appreciate some advice from Dry Ice experts or any other suggestions on material that could discreetly fill in 11kg of weight.

You could tape rocks to the inside of the box and fill the rest.
I've done that before, and it actually worked. I know it sounds a bit weird, but it's a possibility to keep in mind

Lol so taped the rocks to the bottom of the box and fill the rest with dry ice?

Yes. You know those small rocks there is on a playground or granite