[mothered]

ive tried 6 times and im getting nowhere.

The usual, amazon receipt bought it it broke I got it as a present, bought it in the shop it broke etc. All the standard stuff
To avoid subsequent failures, we need to Identify where and why your SE failed.

What method(s) did you use?

Such methods generally have a high success rate. What was their response that ultimately led to a failed result?

Also, what Items did you attempt to SE? The method solely relies on the Item.