[mothered]

Well they didn’t even ask for sig, just threw it on the step and left. I went through live chat. Unfortunately they are opening an investigation and told me to check back in 3 business days. Am I screwed?

An Investigation Is part of company protocol to move forward with your claim.

They will cross-check with the carrier to determine whether you did In fact receive the Item.
Wait for their response.

Sounds good. I’m glad he did not ask for sig.

On these grounds, they do not have any way of determining that he "personally" received It.