[himar2468]

Always, and I mean "always" take the weight Into account when using the missing Item/partial method.

Failing to do so, will have similar results to this.

I tried to take the weight into account, the total weight of the package was around 5kg the items that I said were missing are a total of 500 grams which I thought was low enough to not be an issue. I’ve done partials in the past with 1kg worth of items missing and haven’t had an issue. I will be returning the items though so not a worry. What should I do differently next time do you think?

500 grams Is half a kilo, which Is too heavy for the missing Item/partial method.

At the very most, 60-70 grams.

Which method would you advise is the best in this case?